California Privacy Policy

The purpose of this California Privacy Policy is to provide California residents with a comprehensive description of our online and offline practices regarding the collecting, use, disclosure, and sale of personal information and of the rights of California residents regarding their personal information under the CCPA. California residents have the rights listed below under the California Consumer Privacy Act (“CCPA”). However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

Categories of Personal Information We Collect

The lists belows describe how we collect, use, and disclose California residents’ personal information based on definitions laid out in the CCPA.

Categories of Personal Information Collected in the preceding 12 months

• Customer Records such as digital and electronic signatures, telephone numbers, credit and debit card numbers, financial and credit-related information, physical characteristics and descriptions (e.g., government identification), bank account numbers.
• Identifiers such as real name, postal address, IP address, email address, cookies and similar identifiers.
• Internet Activity such as interactions with our websites, applications, and advertisements.
• Professional/Employment such as job title, occupation, company or business name.

Categories of Sources from which the Personal Information is Collected

• Directly from Consumers through our website forms.

Business or Commercial Purposes for which the Personal Information was Collected or Sold

• Advertising & Marketing to send advertisements and marketing material via physical and electronic mail relating to product specials and other promotional events or offers, perform marketing research and data analytics, and perform similar activities.
• Customer Service to provide customer service, maintain and service products and accounts, provide training for quality assurance purposes, and perform similar activities.
• Defending Against Claims & Litigation to defend against or respond to potential or actual claims and litigation.
• Fraud Prevention to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to prosecute those responsible for that activity.
• Processing Transactions to process or fulfill orders and transactions, verify customer information, process payments, and perform similar activities.

Your Rights Under the CCPA

1. Right to Know About Personal Information Collected, Disclosed, or Sold

Under the CCPA, you have a right to request that we disclose the categories of personal information we have collected, used, disclosed, and sold. We call this as a “categories” request. You also have the right to request that we disclose the specific pieces of personal information that we have collected about you, which we call a “specific pieces” request. These are referred to collectively as “Right to Know” requests under the CCPA.

2. Right to Request Deletion of Personal Information

You also have a right to delete the personal information we’ve collected about you. The “Right to Delete” is subject to several legal exceptions, such as when we are required by another state or federal law to retain your information.

3. Right to Opt-Out of the Sale of Information

The CCPA provides consumers with the right to opt-out of the sale of their personal information. The CCPA defines a “sale” as disclosing or making available to a third-party personal information in exchange for monetary or other valuable consideration.

While we do not sell personal information for monetary value, we may disclose personal information to third parties in such a way that may be considered a “sale” of personal information under the CCPA. To direct us to stop the sale of your personal information, email americascompliance@sojitz.com.

We do not sell personal information of minors who we know are under 16 years of age.

4. Right to Non-Discrimination for the Exercise of Your CCPA Rights

You have a right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA.

Verification of Right to Know and Deletion Requests

To protect against fraud, identity theft, and the unauthorized disclosure or deletion of personal information, we require that consumers submitting requests under the CCPA first verify their identity. If the consumer fails to verify their request or the information provided by the consumer otherwise does not match our existing records, we will deny the request.

How to Submit a CCPA Request

To submit a Right to Know, Delete, Opt-Out, or Opt-In request please contact Americas Compliance at americascompliance@sojitz.com.

Authorized Agents

As a California resident, you may appoint an authorized agent to exercise your rights on your behalf. In order for us to honor a request made by your agent, you must submit proof of your written authorization of the agent to americascompliance@sojitz.com prior to submitting a request.

To help prevent fraudulent requests, we reserve the right to deny a request from an agent that does not submit proof that he or she has been authorized by the consumer to act on the consumer’s behalf. As proof that the agent has been duly authorized by the consumer to submit a CCPA request, the agent will be required to upload either (1) power of attorney signed by consumer, or (2) other signed permission from the consumer. Pursuant to California Probate Code Sections 4300 to 4310, if an agent provides power of attorney signed by the consumer (“principal”) that purports to give the agent authorization to submit the request on the principal’s behalf, we may require that the agent provide information reasonably necessary or appropriate to identify the agent and principal and to facilitate the request.

Shine the Light

California Civil Code Section 1798.83 permits visitors to our website and users of our services who are California residents to request, once a year, certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make a request, please send us an email at americascompliance@sojitz.com and include “Shine the Light Request” in the subject line.

Contact Us

For questions or concerns about our California Privacy Policy, please contact us by email at americascompliance@sojitz.com